We have a 4-6 week opportunity on a high-profile client account. You would need to work onsite to work closely with the team. It’s a fast-paced environment – which means you have to be able to learn quickly and be productive. You also must be able to take feedback well.

Appropriate samples include: white papers, product/service briefs, brochures, and other similar longer copy docs. Please do not send procedural writing samples such as manuals and quick start guides.

Contact: melanie@pivot-com.com

JOB DESCRIPTION

Responsible for collaborating with programmers, engineers and project management to fully document the technical processes, methods and standards of game engine tool set.

LOCATION

The job location is the Disney Office (a video game studio) in downtown Salt Lake City. The office has more than 250 employees.

RESPONSIBILITIES

• Create, edit and maintain technical documentation for current and future applications (including technical reference manuals and online wiki documentation).
• Create, edit and maintain procedural documentation (including departmental policies, procedures, and user guides).
• Analyze requirements to determine the type of documentation required.
• Develop documentation project plans and timelines, in conjunction with the project management team.
• Develop internal standards, style guides and document management plans to support technical business units/functions.
• Maintain documentation standards and keep abreast of current information by associating with professional individuals or societies, or by reviewing professional publications, newsletters, e-mail, blogs and other websites.
• Research and include in documentation available technical resources, and drawings as well as identify necessary additional drawings, network diagrams to fully document the systems.
• Interview subject matter specialists and engineering groups to define and provide accurate technical information to accomplish goals in a timely manner.
• Write complex technical information with clear and concise language communication skills
• Determine information needs and select effective methods and techniques of developing a variety of technical documentation, including maintenance, control system operating and manufacturer manuals.
• Other duties as assigned by the Manager.

QUALIFICATIONS

• 5+ years experience as a technical writer
• ( programming / CS experience a plus)
• Proficient with Microsoft Office, Acrobat Professional, Confluence and HTML.
• Understanding of PHP, MySQL, C++,Javascript, Linux, ActionScript,.
• Experience with project management tools and software preferred.
• Bachelor’s degree in Technical Publications or equivalent work experience

ADDITIONAL REQUIREMENTS

• Effective communicator and active listener.
• Able to structure templates that are easy to update for style and content.
• Able to apply efficiency principles to document design.
• Able to write clear, concise documentation in an informal language.
• Understands the technology project life cycle.
• Understands programming concepts, operating systems, and/or networking.
• Local candidates only- no relocation allocated for position

If interested in applying please send resume to amber.bechtold@disney.com

REQUIRED

• Strong Instructional Design skills
• Strong understanding of adult learning theory
• Good writing skills (need to be able to communicate complex ideas in simple language) – some of the target audience is offshore
• Understanding of ROI in course design

DESIRED

• MS Instructional Design or similar a plus

BONUS

• Experience working or traveling abroad

For more details or to apply, contact Cydney Westgate at cwestgate@consultnet.com.

• BS or MS degree, preferably in adult learning
• Instructional Design experience (prefers 3+ yrs)
• Familiar with Direct-author courseware such as Captivate and Lectora

DAY-TO-DAY

• Reads/Refines/Writes material
• Meets with clients to gather e-learning requirements
• Designs and storyboards content
• Hands off information to multimedia developers
• Facilitates QA for the project
• Works closely with both clients and internal team members

For details, contact Cydney Westgate at cwestgate@consultnet.com.

Iomega Corporation, an EMC company, is seeking a Technical Writer/Specialist. This position is located at Iomega’s Roy, Utah Office.

This is a great opportunity for a self-motivated individual to join a successful and growing business. Reporting to the Director of Customer Satisfaction, the key responsibility of the Technical Writer is to create end user documentation and web support articles for Iomega’s family of network products. In addition, develop and deliver training, help with customer support escalations, and complete projects assigned by manager.

Essential Functions:

• Create HTML- and print-based end user documentation for Iomega’s family of network products
• Develop on-line content for the Iomega Support website
• Support phone agents by creating agent documentation and training
• Work closely with localization vendor to create multi-language documentation
• Website calibration based on support call data
• Assist with customer support escalations
• Research evolving features and technologies

Minimum Requirements:

• Two year degree in Technical Writing or related field
• 1+ years documentation experience
• Superior understanding of computers, networks, and data storage such as Client Operating Systems, routers, and RAID arrays
• Experience coding HTML
• Working Knowledge of Adobe InDesign, QuarkXPress, or Adobe FrameMaker
• Understanding of printing processes and typesetting
• Strong deductive logic & analytical skills
• Professional written & oral English communication skills
• Excellent organization and time-management skills
• High level of personal initiative and professionalism

Preferred:

• BS degree in Technical Writing or related field
• 2+ years documentation experience
• Working knowledge of JavaScript or Perl
• Global/multi-language documentation experience
• Previous work experience in the computer industry
• Usability work experience
• Project management experience with a solid understanding and application of project management principles

The posting can be referenced at the EMC web site.

3/16: Rescheduled for June 18, 2010

For our March chapter event, rather than the usual evening presentation, we’re holding a half-day event during the afternoon focused entirely on e-learning. If you create video tutorials, screencasts, or other multimedia formats for your instructional content, or you want to learn how to develop e-learning content, this event is for you.

The afternoon will include three presentations. The first presentation will be a webinar from the STC Instructional Design and Learning group on e-learning tools. Joe Christensen will follow the webinar to present about creating e-learning tutorials. Following Joe’s presentation, Tom Johnson will present on developing a personal voice in audio. Descriptions of each presentation are below. Let us know if you plan to attend by adding a comment to this post.

Date: March 17 June 18, 2010
Cost: $15 (lunch provided)
Location: 5215 Wiley Place,  Salt Lake City

11:30 to 1:00 pm: Which E-learning Authoring Tool Should I Use? (webinar)

by the STC IDL Special Interest Group

Do you ever wonder what authoring tools to use for developing e-learning? In this webinar, three experienced users will demonstrate authoring tools, showing features as well as giving pros and cons. You’ll learn about Captivate, Articulate, and ProForma.

During this webinar, the Instructional Design and Learning SIG will present an e-Learning Authoring Tools panel, providing a 15-20 minute demonstration of each tool followed by a Q&A session. Read here for the features and benefits that will be demonstrated and general questions that will answered.

1:15 to 2:30 p.m. E-Learning Tutorials: More than Just a Video

by Joe Christensen, Intermountain Chapter Member

Chapter member Joe Christensen will present about how to create e-learning tutorials, taking you from concept to final production. In this session, you’ll learn the following:

• Undertaking the Project Analysis Phase (including metrics)
• Developing a Project Plan (or Outline)
• Developing a Template
• Keeping Components Small
• Storyboarding a Component
• Creating Your Unique Graphic Content
• Producing Audio (very brief relating to metrics)
• Recording and Editing a Component
• Defining the Relationship to Written Documentation

2:45 to 4:00 p.m. Developing a Personal Voice in Audio

by Tom Johnson, Intermountain Chapter Member

Chapter member Tom Johnson will present on how to develop a personal voice in audio. You’ll learn how to create video tutorials with a friendly, personable voice by implementing several audio techniques common to professional voice talents and sound engineers. In this session, Tom will cover the following audio strategies:

• Finding an acoustic environment
• Sounding natural
• Setting up your microphone
• Controlling your breathing
• Avoiding rambling
• Rehearsing the script
• Imagining a scenario
• Dealing with mistakes
• Post-processing the audio
• Improving your voice

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Click here for a poster for this event.
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This event provides chapter members a perfect opportunity to develop their e-learning skills and knowledge. Please let us know if you plan to attend by adding a comment to this post.

“Reserve Bid” Note: A minimum of 12 chapter people must attend this March e-learning event to go ahead with it.

Creative Services comprises of Desk Top Publishing and Graphic Design specialists responsible for the following functions:

• Creates/formats brochures, reference guides, research papers, product profiles, commentaries, campaign materials, quarterly/monthly marketing documents, surveys and other ad-hoc requests from sales/marketing professionals
• Develops and designs graphics and layouts for various presentations and communications for the Institutional, Third Party Marketing and Product channels
• Works with sales/marketing professionals to meet end goals, provides suggestions, attends project meetings and becomes familiar with goals and objectives
• Manages the production process – with a focus on efficiency and accuracy
• Identifies and works with external vendors to make sure the print production process is satisfactory and within budget constraints
• Applies company design guidelines to all marketing materials to ensure consistent messaging and branding and develops templates to be consistent with same

This professional is responsible for responding to requests from the firm’s consultants, and sales/marketing professionals for desktop support in a timely manner while ensuring that documents maintain a visually attractive appearance. Requests for graphic support include RFPs, pitchbook presentations, consultant requests, publications, surveys and other ad hoc requests. Responsibilities also include maintenance of the templates used by the Marketing department as well as formatting documents to the company’s branding standards. The successful candidate must be able to accommodate a flexible work schedule to meet project demands and possess a high degree of service orientation with an ability and willingness to work effectively in a team environment.

Principal Responsibilities:

• Creates/formats RFPs, Slide/Book Presentations, Research Papers, quarterly marketing documents, forms and ad-hoc data information requests from sales/marketing professionals
• Develops and designs graphics and layouts for various presentations and communications
• Ensures that company standards are maintained on all material and develops templates to be consistent with same
• Monitors Microsoft Outlook for incoming job requests from professionals in the Asset Management group
• Fields questions from research analysts and sales/marketing professionals
• Assists with the implementation of new standards when necessary
• Innovates improvements in departmental procedures to increase efficiency and quality
• Assists in the management of the group’s marketing literature, archive databases and print production
• Performs other functions or projects and assumes additional responsibilities as requested.

Experience / Skills / Systems Requirements:

• Advanced knowledge of MS Office 2007 and MapInfo Professional software
• Medium level of comfort with Macintosh and Adobe design programs
• Strong visual skills, logical, with an excellent attention to detail and accuracy
• Solid analytic skills with an ability to distill and enter financial data for monthly/quarterly reporting
• Excellent design capabilities; creative with strong technical skills
• Ability to multitask, handle changing priorities quickly and work well under timeframe pressure
• Good interpersonal skills and ability to work successfully with others to accomplish an objective
• Professional demeanor with a sense of humor and maturity
• Interest in the Asset Management business, and sales/marketing process

To apply, contact Melissa at malea.booker@parallelhr.com.

I updated the post similar to how I updated the January meeting post. In both, I embedded the audio recording right at the top. I’ll try to update all our meeting posts with recordings of the meetings like this.